Tag: CQC Rating

Parkland House recognised as Outstanding by CQC

Parkland House recognised as Outstanding by CQC

Congratulations to everyone at Parkland House Exeter, part of Peninsula Care Homes who have been recognised by regulator Care Quality Commission (CQC) as outstanding in four areas: – caring, responsive, effective and well-led. 

We join only 3.1% of England’s care homes who have an overall ‘outstanding’ rating.  The Parkland House team work so hard to provide the highest possible standard of care and we are so thrilled to be recognised for our work by the CQC, and to be rated ‘outstanding’ overall.

Peninsula Care Homes are delighted with the recognition of the hard work and continual journey of improvement Parkland House takes.

CQC inspected the home unannounced on March 4th and 7th and the report has just been published (soon to be available on the CQC website).  The report states that “people receive an outstanding, personalised, caring service.  People receive very kind and respectful support from staff who promoted their abilities, knew them well and genuinely enjoyed their company.”

Managing Director, Louise Arnold is thrilled with the outstanding rating and recognition of the caring and empathic care each member of staff contributes to the team led by Ann Boardman, Registered Manager. The comments within the report from residents, relatives, professional agencies are all high praise including “staff are very kind to mum…we can leave mum here and know she is alright”

Parkland House is a residential home for 52 specialising in caring for those living with a dementia.

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